FAQ

Worldwide shipping?

Yes.

How much is shipping?

Shipping is free.

Accepted payment methods?

Paypal, VISA, Mastercard and Apple Pay.

Refund policy?

You are eligible for a full refund if certain criteria are met. Read the Returns & Exchanges page for details.

My product is faulty. Can I return it?

No, but you are entitled to a full refund.

Do I have to pay customs duty?

That is highly unlikely. 95% of orders are made close to your location and shipped locally. Check your local customs guide, as you are responsible for payment of any customs fees if applicable.

Are my personal details secure?

Yes. All information including your name, address and credit card number are encrypted for your protection. No customer information will be sold or distributed to a third party or organisation.

Can I trust the estimated delivery times?

Yes. In the main delivery times have proven to be very accurate.

I want to exchange my product, what do I do?

Exchanges are not accepted.

 

 

For any additional questions contact petesibley@footballsketches.com